Refund policy

Thank you for shopping at www.fitkin.in
If you are not entirely satisfied with your purchase, we're here to help.

To ensure a smooth and secure exchange process, we require customers to take a clear photo or screenshot while handing over the item to the delivery executive. This step is necessary to verify the authenticity of the returned item and prevent any discrepancies during the exchange.

Failure to provide this verification may impact the approval of your exchange/return request. If you have any questions, please contact our customer care team for assistance.

Returns
You have 10 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received the returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­ refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Non- Refundable/ Non- returnable Products / Services:
Certain Products / Services are non- returnable and Non Refundable; such products and services cannot be claimed under this refund / return policy.